ABOUT US

Neutral Insurance Appraisal Services is one of the youngest members of the industry which is operating since 2011 in claim handling, damage assessment, Risk Analyses and appraisal services for both local and overseas companies.

The structure of NIAS is built upon specialists in all the relevant areas and with its experienced team the NIAS provides their services in all branches for the global insurance companies.

The main office of NIAS is in Istanbul where it first begun its operations. Upon successfully handling the local cases NIAS expanded their horizon to abroad started providing services for global insurance companies with the same success. It is always praised by the insurers and principles that NIAS uses individual approach to each case based on their subject, dynamics, history and finalizes the case with mutual agreements between the involved parties based on real evidences.

We provide accurate, fast, honest and professional insurance appraisal services all over Turkey and Middle East via our partners with continuously developing infrastructure, technological equipments, organized management systems, specialist team and advisors. We take care of most subjects within our organization and always work with the best individuals for specific cases.

NIAS always works with below detailed principles and acts in a certain manner of “fast and correct action” mentality.

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• Using our “Empathy” principle, we consider ourselves in the position of insured in order to minimize the loss and quicken the process to the highest possible level,
• We handle the cases without prejudice to any liabilities, knowing our responsibility for insurers with an objective approach and use the best possible ways to advise insured for minimizing the loss and reserving the national value of the insured cost as much as possible,
• We always respect the insured’s secrets and keep all the information we obtained reserved as if they were our own while we do our job,
• We care about the results as much as the process and take responsibility in the decisions. Therefore we follow the case until it is totally finalized and provide all the assistance needed.

Our Codes:

• Independency and Neutrality
• Providing Quality Services
• Professional and Analytic Approach
• Scientific and Logical Thinking
• Always Researching, Reforming and Keeping the dynamism

Being Unprejudiced and Trustworthy

The insurers, brokers and reinsurers preferring us mostly for Fire and Additional covers, profit loss, liability, engineering and transportation/marine branches in the industry.

We are aware of that the work we do involves many industries and branches at once in most cases and requires technical knowledge, experience, wisdom, correct communication and organisation, quality and fast services. Therefore we always keep ourselves sufficient to expectations.

In our surveys and claim handling process the cause, extend, nature, suitability to the policy coverage, date of the incident are all inspected to details. We keep our principles up to date, inform them about all the developments and work in coordination with them from the moment we receive the case till we deliver our report. We do our work as per the laws, rules, known and accepted theoretical and practical methods. We take all the necessary precautions accordingly in order to avoid any mistakes. Also we investigate and support the case with necessary evidences to provide a valid recovery of the case.

NIAS consists of people who are well aware of their responsibility of being an “EXPERT”, always developing themselves, thinking analytically and believing in team spirit. NIAS purposes to provide the best and most accurate services without ever compromising the INDEPENDENCY and NEUTRALITY principles.